Ng'atuka Travel Agency ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Full name, email address, and phone number
• Travel preferences, booking history, and feedback
• Payment details (processed securely via trusted payment gateways)
• Technical data such as IP address, browser type, and device info

2. How We Use Your Information

Your data is used to:

• Process bookings and provide customer support
• Send important updates and promotional offers
• Improve our website and services
• Comply with legal requirements

3. Data Sharing

We do not sell your personal data. We may share it with:

• Trusted travel partners or service providers strictly for your booking needs
• Regulatory authorities if required by law

4. Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

• Access the data we hold about you
• Request corrections or deletion of your data
• Opt out of marketing communications at any time

6. Cookies

We use cookies to personalize your experience and analyze site traffic. You can control cookie settings through your browser preferences.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have questions or concerns regarding this policy, please contact us at:
Email: ngatukatravelagency@gmail.com

Last Updated: May 29, 2025